There are 550 million working days lost each year because of absenteeism. Experts claim that stress is responsible for half of those days. Stress attacks the immune system, elevates your blood pressure, and directly affects health costs.

Of all the maladies and symptoms going on in the work place, employers and managers give stress the shortest shrift. Stressed employees avoid coming to work, they avoid confrontation, they cannot resolve conflict and as a result progress is halted. They become contentious.

The Centers for Disease Control and Prevention asserts that a full 80 percent of our medical expenditures are now stress-related.

There are three ingredients responsible for work-related stress. 1) The type of stress. 2) A proper balance between occupational stimulation and boredom.  3) The condition of the employee’s home life.

Noticeably absent is a source for solutions that addresses the root cause and doesn’t shuffle around symptoms. We live in a society that has taught us learned helplessness coupled with a veneer of pride that prevents us from admitting we could use some help.

The first two stress inducers are better addressed by employers, however, the one thing an employer is not likely to address is the home.

Dr. John Gottman from the University of Washington conducted a study that consisted of exposing expectant couples to marital interventions whether their marriages were in trouble or not.

They found that babies raised in intervention households didn’t look anything like the babies raised in a comparable control group. Their nervous systems didn’t develop the same way, they didn’t cry as much, and they were more stable to external stressors.

Dr. Gottman could predict the success or failure of a marriage within 3 minutes of interacting with the couple with 90 percent accuracy. His ability to determine the outcome of a marriage stemmed from how each spouse communicated with the other.

Our education system from K – 12, our university system, and our technical schools across the nation spend all of their effort teaching their students how to earn an income. Quietly absent from life’s lessons are effective communication especially between loved ones.

Very few of us were raised on a farm working alongside mom and dad 7 days a week. Very few people can look back to their youth and name significant mentors who shaped their character, taught them correct principals, and held them accountable for becoming a better person.

When a child is raised in an environment (intervention group) of effective communicators, the child learns at an early age to resolve conflict before a contentious spirit is introduced. Contention takes on the appearance of drugs, alcohol, tattoos, sexual promiscuity, bad grades, low self-esteem and the list goes on.

It isn’t what we know about effective parental communication that is the problem; it’s what we know that isn’t so. Sadly, most parents possess the illusion of knowledge because they can go to bed at night without a fight. This is the greatest obstacle to a child’s success.

Part 3 Never Blame

There are three things a parent should avoid when communicating with their precious minds full of mush (teenagers).

1. Never seek agreement
2. Never justify your actions or words
3. Never blame

Blaming can often been seen as a hierarchal struggle for survival in a family, from the oldest sibling down to the youngest child. In our family the dog is in play and some years ago, blaming escalated to such a level that Cheri and I discovered a resident ghost named Ralph causing all sorts of mischief in our home.

That was two houses ago and Ralph has been kind enough to stay a member of our family as he continues to leave doors open, lights on, water running, he never flushes the toilet, he is a bad aim when going #1, and he never replaces the toilet paper.

Do you have a Ralph in your home?

The same is true in a business environment. It’s often termed throwing someone under the bus, “The Fall Guy.’” Politicians are fond of throwing an expendable employee, staff member, or volunteer under the bus to avoid embarrassment or responsibility.

Blaming is the system of finding an excuse, (e.g. lack of funds) for a dysfunctional program. It’s using a common cause that stands for something good as a leveraging tool to gain funding for an ulterior motive. Blaming is like living in a world of symptoms as a way of avoiding the root cause.

Blaming is an art form to many who practice responsibility deflection. It is so subtle that to the person it is often not seen as blaming but as a logical explanation of events that ended with results far under expectations.

The refs lost the game for us on that final call, completely overlooking the poor play of the team in the last quarter that allowed the opposition to take the lead.

Let’s say your teenager asks and receives permission to venture to a party of school friends. She caught you in a busy moment and you consented to her attendance. Around midnight, about when you expect her to come driving in, you receive a phone call from the police that she’s been arrested for underage drinking.

Infuriated, you drive to the police station, chew out the cops and then read the riot act to your daughter on the way home. So far you’ve blamed everybody involved but yourself.

Did you ask your daughter where she was going? Who she was going with? What the party was about? Who else would be there? Would there be alcohol or drugs there? Do you have an understanding with your daughter on these topics? Do you trust your daughter? Does she trust you? Would she tell you the truth on any of these subjects?

It only takes one mistake, oversight, or lie and you forfeit the right to blame. You don’t have it to begin with. It doesn’t make the situation better and it excuses your part in the mess.

If your teenager won’t come clean with her answers, you are dealing with a symptom. The root cause is you. You are not trusted. You’ve spent too long in the blame game.

Developing trust in parenting is the solution. Join us for our Trust in Parenting classes taught at the Hope Center Boys & Girls Club.  They are a free service to the community.

To sign up for the class, call us at (253) 851-0350

Part 2: Never Justify your Actions or Words

There are three things a parent should avoid when communicating with their precious minds full of mush (teenagers).

1. Never seek agreement
2. 2. Never justify your actions or words
3. Never blame the teenager for something you don’t approve

One definition for justify is to fill a space evenly or form a straight edge. To align with a true line.

Have you ever been late to a meeting? Remember the thoughts going through your mind as you exceeded the speed the limit in an attempt to make up for poor planning? Every slow vehicle is registered as a cause for tardiness.

The car pile up on the north bound side of the freeway that has traffic backed up for a mile is another causal factor as you travel southbound to your meeting. Upon arriving at your meeting, the committee is already working through the agenda. You enter the meeting and give a full report justifying your rudeness.

Slow traffic, rough night, crying children, and yes the bad accident on the freeway was cited as you attempt to align yourself with the straight edge. You are justifying your behavior in an attempt to have others perceive your actions in line.

For what’s its worth, you’re better off just walking in as unobtrusive as possible without interrupting and sit down.

How did justifying being late make things better? On those occasions I’ve been late and tried this strategy, I felt even more out of alignment. On the other hand, when others have interrupted a meeting in process with their excuses it disrupts everyone and takes a lot of effort and time to get back on track.

When a parent justifies bad behavior, the parent is attempting to place responsibility for weakness on someone or something else. The child will usually accept the feeble attempt at apologizing but a degree of trust and respect will be lost. If repeated too often, complete trust and respect will disappear.

How much success will you as a parent have if your children don’t trust and respect you? Remember, under the worst of circumstances people love their mom or dad and the same is true for parents of wayward. BUT there is no requirement for trust and respect.

As a parent or spouse, how fond are you of receiving a plate full of justification every time the garbage isn’t take out or the bed isn’t made? How will justifying help your high school student get into the university of her choice by mastering excuses for poor performance?

Just like seeking agreement, justifying is ineffective communication. It doesn’t make things better and if avoided completely it will greatly improve any relationship upon practice.

For one complete day, avoid justifying any behavior or action. Just suck it up, admit your mistake and move on, committing yourself to improvement. Developing trust in parenting is the solution.

Join us for our free Trust in Parenting classes taught at the Hope Center Boys & Girls Club. To sign up for the class, call use at (253) 851-0350

Have you ever wondered why your children struggle in school? Or better yet, how is it they do well for a season and then fall apart? Studies have shown that stress is a huge factor in school grades.

Consider the three ingredients driving stress and how they are found in your home.

1. Emotional intensity
2. A strong dislike or aversion
3. Lack of control

When was the last time you and your spouse had an argument? Did the children witness your argument?

The following story is from Dr. John Medina and his new book “Brain Rules.” The teacher in this story is Dr. Medina’s mother. This is how he witnessed the tragedy of Kelly.

Kelly was an A student and her teacher’s pride and joy. She always did her homework, she was smart, socially poised, and blessed with an abundance of friends. But things changed after Christmas break.

The teacher noticed the change the moment Kelly walked into the classroom. Kelly’s eyes were downward. Within a week Kelly received her first ever C on an exam and that was her highpoint. She spiraled down from there with a litany of Ds and Fs and many visits to the Principal’s office for fights and unruly behavior.

“Exasperated, my mother decided to find out what caused this meltdown. She learned that Kelly’s parents had decided to get a divorce over Christmas and that the family conflicts, from which the parents valiantly had insulated Kelly, had begun spilling out into the open.

As things unraveled at home, things also unraveled at school. And on that snowy day, when my mother gave Kelly her third straight D in spelling, my mother also swore:

“DAMMIT!” she said, nearly under her breath. I froze as she shouted, “THE ABILITY OF KELLY TO DO WELL IN MY CLASS HAS NOTHING TO DO WITH MY CLASS!”

She was, of course, describing the relationship between home life and school life, a link that has frustrated teachers for a long time.

One of the greatest predictors of performance in school turns out to be the emotional stability of the home.”

Parents, you play the primary role in your children’s happiness and well being. Stress indicator #1 Children are not equipped to handle emotional. Stress indicator #2 Children have a strong aversion to contentious behavior? Stress indicator #3 Children that feel they have no control over the home environment?

Unstuck Parenting is for parents and couples who desire to become better communicator and parents. Most parents are stuck in old habits and traditions that don’t work.

This is a 6-week course covering practical knowledge and skills that will directly effect how you communicate as a parent and a spouse. The course is taught at The Hope Center Boys and Girls Club off of Skansie.

Sunday afternoon while Cheri was cooking dinner, I joined her in the kitchen for a discussion. We had some difficult decisions to make and needed to work through some misunderstandings we had at the office a few days earlier.

The discussion was quite involved and both of us were searching for a solution. I was pacing back and forth setting the table, filling the glasses with water and ice, just trying to keep moving as the intensity level of our discussion steadily rose.

Many times during the discussion we reminded ourselves to address the root cause and avoid discussing the symptoms (Assembly Line A vs. Assembly Line B). During one of my turns to talk, I felt a light tap on my left elbow. I stopped talking and noticed my youngest son, Samuel, quietly standing next to me with a very somber look on his cherubic face.

He motioned with his finger for me to bend down so he could communicate with me at eye level. He took my hand, focused his soft blue eyes directly into mine and whispered: “Would you two stop arguing.” He gave me a hug and a kiss, then turned and walked away.

The wind flew right out of my sails. Whatever great point of discussion I had vanished into thin air. I apologized for raising my voice, repented of my habit again, recommitting myself to maintaining neutrality with my bride when discussing sensitive topics.

Samuel’s parents were inserting stress into his world. For most children stress is like a volume knob on an emotional radio, the louder parents yell, the more severe their perceived stress.

You can feel your body respond to stress: your pulse races, blood pressure rises and you feel a surge of energy. This is your adrenaline at work. The overall effect is a fight or flight response.

Would that we all could take a lesson from Samuel’s calm and controlled response, “Would you two stop arguing.”

On the one hand, I felt a need for improvement and greater control when discussing tough subjects with Cheri. On the other hand, I felt gratitude to a son who felt comfortable enough to request a behavioral change by his parents, and fully expecting compliance.

How often do we as parents introduce stress into the lives of our children without realizing it? Just thinking about how often I’ve raised my voice at the expense of my children fills me with remorse at not mastering my mouth and actions earlier in life.

I am a by-product of my environment and as a young boy I didn’t have verbal boundaries or a father to teach me correct principles to guide me. It’s never too late to learn the skills of effective communication. Tremendous happiness awaits you.

The greatest obstacle to growth is the illusion of knowledge and the pretense of a skill. It doesn’t have to be that way!

Part 1: Never Seek Agreement

There are three things a parent should avoid when communicating with their precious minds full of mush (teenagers).

1. Never seek agreement
2. Never justify your actions or words
3. Never blame the teenager for something you don’t approve

When communicating, the #1 rule is that you are 100 percent responsible for gaining understanding, not for being understood. There is a difference. It is not incumbent upon your child to decipher your words and meaning.

This is the same reason and logic that a marriage is not a 50/50 agreement. Human nature will take over and soon each partner will expect the other to initiate the 50 percent as a condition of cooperation.

This is seeking agreement.  Agreement seekers base their frame of reference on a position of divine perfection where the divine and the perfection are embodied in their being. That may not be exactly the mindset of the parent, but it is the message being conveyed.

As a parent we often see the end before the beginning and more often than not, the vision is a rerun of our past. We don’t want our teenager to experience our past so we project our wisdom and guidance upon them.

The ability and willingness of a teenager to understand his parent’s point of view is equal to the skill level of the parent to deliver the message. Both lack the knowledge and skill necessary.

When our teenager embarks on a path of self-destruction, we, as parents, scramble all available emotions, clichés, and folklore that our own parents used on us and regurgitate it in direct contrast to self-promises made when we were teens. We hated it then, how do think our children like it now?

As a parent have you ever said or thought: “If only my kid would listen to me?” Me too! Am I seeking agreement or understanding?

Agreement seekers live in the Curse of Knowledge and use the curse as a leveraging tool and a position of superiority. They are not concerned with what is right, only who is right.

Imagine going through life with blinders on, only seeing what you want to see, sort of like a self-imposed filter, removing anything that runs contrary to your point of view so as to maintain a sense of being right.

Agreement seekers come in all shapes and sizes. Bosses, managers, fathers, mothers, big brother, big sister, teachers, administrators, and playground bullies. Each in her unique way suffers from a lack of confidence and needs others to agree with her to support a crumbling foundation.

In my day it was called the ‘Generation Gap.’ The only difference between the gap yesterday and the gap today is clothing styles and cell phones. Given enough time bell-bottoms will be in style again. Bad communication skills never go out of style. It’s sad that we as parents choose the path of least resistance rather than least traveled.

Learning to effectively communicate with your teenage will change your life, your marriage, and your grandchildren. Just ask yourself what it’s going to be like having grandchildren who practice your communication skills and habits?

1.     Get sufficient sleep

2.     Honor your word

3.     Learn something new every day

4.     Exercise

Sleep

For teenagers and kids: Are you subject to the Teenage Sleep Trap. It starts the day school gets out. You stay up a little later than usual and sleep in a little later than usual. By the time the first week of vacation is complete, you have reversed the day.  You sleep during the morning hours and play while everyone else is asleep. Ever wonder why you are so tired during vacation? Now you know.

For adults: Ever feel tired about 3 PM? Don’t you just crave a nap? A study conducted to improve production at NASA found that a 26-minute nap improves production by 34 percent. Sufficient sleep at night affects brain agility the next day.

Resolution #1 – Get sufficient sleep and stay on schedule

Honor Your Word

We live in a world where words are cheap, if not meaningless. “I’ll call you tonight around 5 PM” really means I may think about calling you if I’m not doing something else more important or fun.

The meeting starts at 8:30 sharp really means you can meander in around 8:40 and you’ll be one of the first to arrive.

“I’ll take care of it for you” really means unless something comes up. Sometimes it means unless it’s more difficult that it appears.

Resolution #2: Honor Your Word

Learn something new every day

Escape mediocrity and be better today than you were yesterday. Review your day and ask what you could have done better. Solve the root cause of a problem or a weakness and discontinue shuffling your symptoms. Feeling good about trying is a euphemism for failure. Every human can progress and learn something new each day. Start with a small and simple success and work forward.

Resolution #3: Learn something new every day

Exercise

Exercise boosts brain power. Exercisers outperform couch potatoes in long-term memory, reasoning, attention, and problem-solving tasks. Integrate exercise into your daily routine.

Resolution #4: Exercise

How?

Have you taken a serious look at your system for living? Is your system producing the kind of results you want? If not, retrain or fire your system.

94% of all failure is a systems malfunction.

Or

6% of failure is human error.

Either way, the solution is a systems issue that can be addressed. You are the catalyst for change.

Happy New Year!

Christmas has a unique spirit. The air tastes different. The songs are different and people treat each other differently. What makes this season so magical? The spirit of Christmas has the capacity to change men.

Charles Dickens in his A Christmas Carol said of Scrooge:

“Some people laughed to see the alteration in him, but he let them laugh, and little heeded them; for he was wise enough to know that nothing ever happened on this globe, for good, at which some people did not have to have their fill of laughter in the outset; and knowing that such as these would be blind any way, he thought it quite as well that they should wrinkle up their eyes in grins, as have the malady in less attractive forms. His own heart laughed: and that was quite enough for him.”

How ironic that mocking is a common reaction to another’s growth and learning. The spirit of Christmas is about change. It’s about giving and understanding that true happiness cannot be found in self-serving actions. Only when we are in the service of our fellow beings can we serve God.

When children, our excitement grew day by day as we anticipated the arrival of Santa Claus and all that surrounds the festival. Therein lies the lesson. For the Christmas spirit starts out like a child, dependent upon others to nurture, care and love.

As we discover more about the well-fed man in the red flannel suit, we share in the giving while continuing to anticipate the receiving. Here is the tipping point, if the Christmas spirit is not allowed into our hearts at this time, then the memory of Christmas past will always exceed Christmas present and Christmas future.

The true spirit of Christmas is in the giving. The faces of children and eventually grandchildren have no earthly equivalent during this season. And if seeing the joy of our children is great, imagine the joy of our Father in Heaven who gave us His Son as a gift.

Jesus Christ, in turn, gave all that He had, even His life that we may live. Whether you profess a belief in the birth of the Savior or not, the true spirit of Christmas is found in man’s ability to have compassion and love for another.

The feeling from within exceeds in magnitude that of any earthly riches. “For God so loved the world that He gave His Only Begotten Son.” It is the love of family and others that perpetuates the spirit of Christmas.

For one month, above all others, our spirits are touched and our hearts are warmed.

May the spirit of a Merry Christmas swell within your heart this season!

Our sense of hearing is a remarkable system. There is so much noise going on around each of us that it is impossible to listen to everything. We hear it all, but listening is different.

Listening means you are present for that moment in time. Energy in the form of thinking exists which is an activity practiced less and less. Thinking is a requisite to problem solving.

Many people make decisions based upon who speaks the loudest or who speaks closest to what they want (regardless of truth). I learned of a woman who sought counsel in her marriage. She visited her minister, her friend’s minister, a neighboring minister, a marriage counselor, and a number of friends before she ultimately found someone that agreed with her point of view.

What did all of them but the last have in common? Each of them counseled her that her source of happiness was found in the mirror. The last source gave her permission to blame her husband. She listened to what she wanted to hear.

During the first week of swine flu vaccines in New York, more than half the parents kept their kids out of the program. Interviewed parents said things like, “I’m not sure it’s safe,” and “I wanted to see if it affected other kids…”

No mention of any studies or long-term side effects. No science at all, just rumors and hunches and gut instincts. The gut-instinct approach served people well for hundreds of thousands of years, but it’s becoming more and more clear that it doesn’t work in a complex world.

Audiophiles spend thousands of dollars rewiring the electrical lines in their house with .99999% pure copper, ignoring the fact that the power from the street is in the same old cables. Adding decimal points to our irrationality doesn’t change much.

The problem with being an amateur financial planner is precisely the reason that marketers relish the opportunity to sell to us: we make stupid decisions, easily manipulated by those who are incentized to use numbers to transfer funds from our pockets to their bank accounts.

It’s not that people are irrational by nature, it’s that too much credence is given to expert advice based upon historical numbers that do not tell the entire story.

Consider breast cancer screening. It appears to give information, really good information, but in practice, it doesn’t. Since the information is historic and scientific, we give it too much credence.

When it comes to finances, we listen to the marketing noise that’s exciting, sexy, and irrational. Success in finances is a sequential process. 1. Master your spending. 2. Master your saving. 3. And the most important of all, Master your ability to communicate about money.

People who listen to this council can avoid the mistakes and pitfalls associated with following the crowds of risk. Going with the flow is just a euphemism for failure.

Remember the story of the tortoise and the hare? Well, who won?

As a result of the stress, the two of you don’t talk much any more. Sure, you might yell a little, throw a few blame jabs, coupled with some justification jargon, but as for communicating, that happened in the good ol’ days.

You’re stuck trying to solve a problem you have no idea how to solve. You’re stuck because the solutions you receive from friends and family typically come from folks in the same situation as you. Following their advice only blesses you with problems that look a lot like theirs and you are content with your own.

Most people don’t solve problems they shuffle symptoms. I heard about a couple that had difficulty maintaining decorum while addressing finances with each other. They decided to conduct future financial discussions in a restaurant. The public pressure safeguarded emotional explosions that typified such events.

How is using public pressure solving the problem? It’s a band-aid covering the inability for either spouse to effectively communicate about money.

Our current way of talking about money, children, or intimacy have been ingrained in us for decades. Waking up tomorrow with the desire to discontinue arguing with children and spouse is great but unlikely to happen.

Reading books from ’so-called’ experts gives you added knowledge, but how does one translate the knowledge from the book, into your head, and into practice? This is another place where we get stuck, especially if one spouse is doing the reading and the other has his/her head in the sand.

When you practice what you’ve learned, you develop skills. The frustration in most families has nothing to do with bad people, parent or child, but rather, it has to do with a lack of skills.

Parenting was designed to be fun as well as challenging. It’s not the job of a parent to be a friend, it’s your job to be a parent and there are skills you can develop quickly that make your job easier and more rewarding.

Wouldn’t you enjoy intimate time with your teenager? How would it be if your teenager wanted to spend his/her time with you because they trusted you and respected your feedback?

The majority of kids who rebel do so because the parental system at home is broken, not because they were born with a propensity to push your buttons.