There are 550 million working days lost each year because of absenteeism. Experts claim that stress is responsible for half of those days. Stress attacks the immune system, elevates your blood pressure, and directly affects health costs.

Of all the maladies and symptoms going on in the work place, employers and managers give stress the shortest shrift. Stressed employees avoid coming to work, they avoid confrontation, they cannot resolve conflict and as a result progress is halted. They become contentious.

The Centers for Disease Control and Prevention asserts that a full 80 percent of our medical expenditures are now stress-related.

There are three ingredients responsible for work-related stress. 1) The type of stress. 2) A proper balance between occupational stimulation and boredom.  3) The condition of the employee’s home life.

Noticeably absent is a source for solutions that addresses the root cause and doesn’t shuffle around symptoms. We live in a society that has taught us learned helplessness coupled with a veneer of pride that prevents us from admitting we could use some help.

The first two stress inducers are better addressed by employers, however, the one thing an employer is not likely to address is the home.

Dr. John Gottman from the University of Washington conducted a study that consisted of exposing expectant couples to marital interventions whether their marriages were in trouble or not.

They found that babies raised in intervention households didn’t look anything like the babies raised in a comparable control group. Their nervous systems didn’t develop the same way, they didn’t cry as much, and they were more stable to external stressors.

Dr. Gottman could predict the success or failure of a marriage within 3 minutes of interacting with the couple with 90 percent accuracy. His ability to determine the outcome of a marriage stemmed from how each spouse communicated with the other.

Our education system from K – 12, our university system, and our technical schools across the nation spend all of their effort teaching their students how to earn an income. Quietly absent from life’s lessons are effective communication especially between loved ones.

Very few of us were raised on a farm working alongside mom and dad 7 days a week. Very few people can look back to their youth and name significant mentors who shaped their character, taught them correct principals, and held them accountable for becoming a better person.

When a child is raised in an environment (intervention group) of effective communicators, the child learns at an early age to resolve conflict before a contentious spirit is introduced. Contention takes on the appearance of drugs, alcohol, tattoos, sexual promiscuity, bad grades, low self-esteem and the list goes on.

It isn’t what we know about effective parental communication that is the problem; it’s what we know that isn’t so. Sadly, most parents possess the illusion of knowledge because they can go to bed at night without a fight. This is the greatest obstacle to a child’s success.

Part 3 Never Blame

There are three things a parent should avoid when communicating with their precious minds full of mush (teenagers).

1. Never seek agreement
2. Never justify your actions or words
3. Never blame

Blaming can often been seen as a hierarchal struggle for survival in a family, from the oldest sibling down to the youngest child. In our family the dog is in play and some years ago, blaming escalated to such a level that Cheri and I discovered a resident ghost named Ralph causing all sorts of mischief in our home.

That was two houses ago and Ralph has been kind enough to stay a member of our family as he continues to leave doors open, lights on, water running, he never flushes the toilet, he is a bad aim when going #1, and he never replaces the toilet paper.

Do you have a Ralph in your home?

The same is true in a business environment. It’s often termed throwing someone under the bus, “The Fall Guy.’” Politicians are fond of throwing an expendable employee, staff member, or volunteer under the bus to avoid embarrassment or responsibility.

Blaming is the system of finding an excuse, (e.g. lack of funds) for a dysfunctional program. It’s using a common cause that stands for something good as a leveraging tool to gain funding for an ulterior motive. Blaming is like living in a world of symptoms as a way of avoiding the root cause.

Blaming is an art form to many who practice responsibility deflection. It is so subtle that to the person it is often not seen as blaming but as a logical explanation of events that ended with results far under expectations.

The refs lost the game for us on that final call, completely overlooking the poor play of the team in the last quarter that allowed the opposition to take the lead.

Let’s say your teenager asks and receives permission to venture to a party of school friends. She caught you in a busy moment and you consented to her attendance. Around midnight, about when you expect her to come driving in, you receive a phone call from the police that she’s been arrested for underage drinking.

Infuriated, you drive to the police station, chew out the cops and then read the riot act to your daughter on the way home. So far you’ve blamed everybody involved but yourself.

Did you ask your daughter where she was going? Who she was going with? What the party was about? Who else would be there? Would there be alcohol or drugs there? Do you have an understanding with your daughter on these topics? Do you trust your daughter? Does she trust you? Would she tell you the truth on any of these subjects?

It only takes one mistake, oversight, or lie and you forfeit the right to blame. You don’t have it to begin with. It doesn’t make the situation better and it excuses your part in the mess.

If your teenager won’t come clean with her answers, you are dealing with a symptom. The root cause is you. You are not trusted. You’ve spent too long in the blame game.

Developing trust in parenting is the solution. Join us for our Trust in Parenting classes taught at the Hope Center Boys & Girls Club.  They are a free service to the community.

To sign up for the class, call us at (253) 851-0350

Part 2: Never Justify your Actions or Words

There are three things a parent should avoid when communicating with their precious minds full of mush (teenagers).

1. Never seek agreement
2. 2. Never justify your actions or words
3. Never blame the teenager for something you don’t approve

One definition for justify is to fill a space evenly or form a straight edge. To align with a true line.

Have you ever been late to a meeting? Remember the thoughts going through your mind as you exceeded the speed the limit in an attempt to make up for poor planning? Every slow vehicle is registered as a cause for tardiness.

The car pile up on the north bound side of the freeway that has traffic backed up for a mile is another causal factor as you travel southbound to your meeting. Upon arriving at your meeting, the committee is already working through the agenda. You enter the meeting and give a full report justifying your rudeness.

Slow traffic, rough night, crying children, and yes the bad accident on the freeway was cited as you attempt to align yourself with the straight edge. You are justifying your behavior in an attempt to have others perceive your actions in line.

For what’s its worth, you’re better off just walking in as unobtrusive as possible without interrupting and sit down.

How did justifying being late make things better? On those occasions I’ve been late and tried this strategy, I felt even more out of alignment. On the other hand, when others have interrupted a meeting in process with their excuses it disrupts everyone and takes a lot of effort and time to get back on track.

When a parent justifies bad behavior, the parent is attempting to place responsibility for weakness on someone or something else. The child will usually accept the feeble attempt at apologizing but a degree of trust and respect will be lost. If repeated too often, complete trust and respect will disappear.

How much success will you as a parent have if your children don’t trust and respect you? Remember, under the worst of circumstances people love their mom or dad and the same is true for parents of wayward. BUT there is no requirement for trust and respect.

As a parent or spouse, how fond are you of receiving a plate full of justification every time the garbage isn’t take out or the bed isn’t made? How will justifying help your high school student get into the university of her choice by mastering excuses for poor performance?

Just like seeking agreement, justifying is ineffective communication. It doesn’t make things better and if avoided completely it will greatly improve any relationship upon practice.

For one complete day, avoid justifying any behavior or action. Just suck it up, admit your mistake and move on, committing yourself to improvement. Developing trust in parenting is the solution.

Join us for our free Trust in Parenting classes taught at the Hope Center Boys & Girls Club. To sign up for the class, call use at (253) 851-0350

Have you ever wondered why your children struggle in school? Or better yet, how is it they do well for a season and then fall apart? Studies have shown that stress is a huge factor in school grades.

Consider the three ingredients driving stress and how they are found in your home.

1. Emotional intensity
2. A strong dislike or aversion
3. Lack of control

When was the last time you and your spouse had an argument? Did the children witness your argument?

The following story is from Dr. John Medina and his new book “Brain Rules.” The teacher in this story is Dr. Medina’s mother. This is how he witnessed the tragedy of Kelly.

Kelly was an A student and her teacher’s pride and joy. She always did her homework, she was smart, socially poised, and blessed with an abundance of friends. But things changed after Christmas break.

The teacher noticed the change the moment Kelly walked into the classroom. Kelly’s eyes were downward. Within a week Kelly received her first ever C on an exam and that was her highpoint. She spiraled down from there with a litany of Ds and Fs and many visits to the Principal’s office for fights and unruly behavior.

“Exasperated, my mother decided to find out what caused this meltdown. She learned that Kelly’s parents had decided to get a divorce over Christmas and that the family conflicts, from which the parents valiantly had insulated Kelly, had begun spilling out into the open.

As things unraveled at home, things also unraveled at school. And on that snowy day, when my mother gave Kelly her third straight D in spelling, my mother also swore:

“DAMMIT!” she said, nearly under her breath. I froze as she shouted, “THE ABILITY OF KELLY TO DO WELL IN MY CLASS HAS NOTHING TO DO WITH MY CLASS!”

She was, of course, describing the relationship between home life and school life, a link that has frustrated teachers for a long time.

One of the greatest predictors of performance in school turns out to be the emotional stability of the home.”

Parents, you play the primary role in your children’s happiness and well being. Stress indicator #1 Children are not equipped to handle emotional. Stress indicator #2 Children have a strong aversion to contentious behavior? Stress indicator #3 Children that feel they have no control over the home environment?

Unstuck Parenting is for parents and couples who desire to become better communicator and parents. Most parents are stuck in old habits and traditions that don’t work.

This is a 6-week course covering practical knowledge and skills that will directly effect how you communicate as a parent and a spouse. The course is taught at The Hope Center Boys and Girls Club off of Skansie.

There are three ways to see the great Incan city of Machu Picchu.

1)   You can take a train, a bus, and a one-mile hike.

2)   You can take a bus and then a 6 mile hike.

3)   You can hike as did the ancients, 4 days with elevations as high as 14,000 feet and steps as high as 2 feet that can last for miles.

People who choose the 4-day hike always have a greater appreciation for the city. The beauty is deeper, the history is richer, and the experience is geometrically more rewarding, albeit difficult. People who don’t avoid conflict always write a personal story of trials, tribulation, preparation, and hardship that ends with a well-deserved and much appreciated reward.

When something bad happens to you, you have two choices: you can either get bitter or get better.

Most of our lives are spent avoiding conflict. Half of all commercials are spent trying to sell comfort or some sort of product that makes life easier.

There is no conflict man can endure that will not produce a blessing.

Sometimes we wallow so deep in our misery that we never want to get well because then nobody will come around to rescue us anymore. Getting well means you have to control your happiness and its easier to control your misery.

When you stop expecting people to be perfect, you can love them for who they are.

When you stop expecting material possessions to complete you, you can get greater pleasure from them.

When you stop expecting God to solve all your problems, you’ll enjoy His company and Spirit more.

Some years ago my wife, Cheri and I had dinner with some friends at a little Mexican restaurant in the Proctor district in Tacoma. The food was sumptuous and my chimichanga was absolutely amazing especially considering it was fat free, at least until I ate it.

It was a blustery evening outside so after dinner we snuggled up to a fireplace conversation. It was rather mundane actually, that is until Gertie expressed some strong opinions on a political subject.

What a perfect evening this was turning out to be, a dinner and a conflict. Gertie’s strong words did not harmonize with my view and I felt excited at the potential conflict brewing in the room.

Let me interrupt my narrative for a semantic identification moment. First of all the purpose of communicating is to exchange understanding. Trying to get someone to agree with you is manipulative and contentious.

Secondly, we often confuse conflict and contention so here is my take on the two words.

Conflict is friction. It is not agreeing on the methodology but having the same goal. Conflict is to be resolved and is necessary for growth, especially within a relationship. Weight lifting is conflict to your muscles. Conflict resolution is searching for understanding at the expense of personal opinion. It is what is right and not who is right.

Contention is evil and the absence of progress. It is making conflict personal. It is not topic related but carries the intent to harm with no desire to learn. Contention is searching for agreement versus exchanging understanding. Contention is who is right at the expense of what is right.

As I commenced questioning Gertie about her point of view, she became defensive. There is no doubt my questioning skills could improve, but before I could even express a difference of opinion, we quickly went from conflict straight into contention and the conversation was over.

What happened was written all over my freckled face. The subject was changed, the air was thick, and the evening quickly turned cool. Within 15 minutes we were driving home discussing what I did wrong (because it’s usually my fault.)

I’ve had years to consider this and many other similar events in my life. It seems my questions often get things out of sorts with other folks’ perceived harmony. Why?

That’s because of the confusion associated with conflict and contention. Conflict means there is communication and progress going on. How much exchanging is being transmitted when there is a wall of silence betwixt you and the other person?

Silence isn’t golden. Silence is contention and inhibits progress. Remember the next time you lose your cookies at someone or feel offended, elongated silence damages you much more than the perceived damage of your silence does to the other.

The only exception to this rule is a parent to the child. Parental silence is more than contention, it’s abuse and childish. Grow up and learn to communicate.